Michael McMahon is a highly accomplished Claims Operations Executive with more than 20 years of leadership experience in the property and casualty insurance sector. He has a proven record of driving operational excellence, sustainable growth, and positive financial outcomes through innovative claims management strategies and process optimization. As a Six Sigma Black Belt, Scrum Master, and NFIP-certified professional, Michael brings deep expertise in flood claims administration, catastrophe management, and large-scale operational oversight. He has successfully directed national claims teams, managed complex property losses exceeding $125M, and implemented AI-driven process improvements that enhanced productivity and client satisfaction. Known for his ability to mentor high-performing teams, streamline workflows, and cultivate strong client relationships, Michael consistently delivers results in high-pressure environments. His career reflects a commitment to continuous improvement, regulatory compliance, and quality assurance, making him a trusted leader in claims operations and strategy.